Returns & exchanges
Message us on Facebook with your Order ID and photos so we can help quickly.
Wrong or damaged in transit
Tell us within a reasonable time of delivery with unboxing photos. We’ll arrange a fair fix (replace, refund, or store credit) depending on the case.
Damage / imperfect items
Items sold as damage or imperfect packaging are final sale — no returns for listed cosmetic issues.
Change of mind
Opened hygiene / fragrance products usually can’t be returned. Unopened cases are handled case-by-case — message us before returning anything.